Crisis and Information Lines

Crisis Line – 1.800.SUICIDE (1.800.784.2433) call the crisis line to talk about what’s happening for you, to get resources and information about places you could go for help and for any advice you might need related to your mood. Open 24/7.

Mental Health Support and Information Line – (310-6789 – no area code needed) provides 24/7 support if you are worried, feeling upset, or just want to talk with someone. Available throughout British Columbia.

Kids Help Phone – 1.800.668.6868 -provides phone counselling and web counselling for children and teens ages 20 and under. Open 24/7.

HealthLink BC – Call 8-1-1 from anywhere in British Columbia to speak with a nurse any time of the day or night. At HealthLink BC, you will find medically-approved information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle.


Online Chat Lines

Online Chat Service for Youth: (Noon to 1am)

Online Chat Service for Adults: (Noon to 1am)


Online Mental Health Information – Source for evidence-based mental health and substance use information you can trust  – This website is designed to help youth and young adults in British Columbia check out how they’re feeling and quickly connect to mental health resources and support. Support includes education, self-care tools, website links, and assistance in connecting to local professional resources.


Mental Health Services

VCH Access & Assessment Centre (AAC)– A 24/7 walk-in clinic and phone service for urgent and non-emergency access to VCH Mental Health and Substance Use services.  Provides onsite assessments, phone assessments and clinical outreach to adult (17+) Vancouver residents. No referral or appointment required.

The Kelty Mental Health Resource Centre  – a provincial resource centre that provides mental health and substance use information, resources, and peer support to children, youth and their families from across BC.

Mood Disorders Association of BC  A non-profit mental health agency which offers adult psychiatric programs, support groups, low-cost counselling, and wellness education.


To Find a Family Doctor 

BC College of Physicians and Surgeons –  Search for a family doctor who is accepting new patients.


Counselling Services

Counselling Services which are sometimes are referred to as counselling, therapy, or psychotherapy are offered by Registered Psychologists and Certified Counsellors in various public, community, and private locations across BC. If you are unsure of how to find a counsellor, your family doctor, your school health office, or your employment assistance program will be able to point you in the right direction.

To find out more about the different mental health professionals who can assist you, click here.

If you attend a high school, university or college, you may be able to get free counselling through your student counselling office. You might also find out more about available counselling by visiting the school’s health/counselling office.

If you are working and have benefits, your plan may cover some counselling services; check with your benefits provider.

Mental health services like counselling or group therapy may be covered by your BC Medical Services Plan (MSP) when you access the service through a hospital or mental health clinic. To find out more about this, contact your local hospital’s Outpatient Psychiatry department or speak to your family doctor.

The Counselling and Wellness Centre at MDABC  offers rapid access to affordable counselling either by professional therapists or graduate-level university students supervised by Registered psychologists. Cognitive Behavioural Therapy groups are also available and are facilitated by Certified Counsellors.

There are other places to go for free or low-cost counselling in BC, however, there are often wait lists. For a guide to free and low-cost counselling in BC,  click here.